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Kate Webster: Tourism

Kate Webster“It’s definitely something you should try and get involved with. An apprenticeship provides such a strong support system while you’re working and studying and there are so many benefits that you may not find elsewhere.”

We probably all know someone who has ventured overseas and across the globe before returning home to settle into a career. For Kate Webster, travelling and working overseas after finishing high school wasn’t just a break before starting work or more study - it launched a new career goal. “It was an amazing experience that led me into the travel and tourism industry” she says.

Kate is an apprentice and TAFE student these days and her choices have allowed her to not only study to prepare for her career in tourism and travel, but also work at the same time in a travel agency.

Kate works for San Michele Travel agency in Sydney. “We are a retail travel agency dedicated to creating the best holiday experience possible for all of our clients. With over 40 years’ experience in the travel industry, the staff and management here are experts in what they do.”

“During the week I work in reception and documentation for San Michele, then at nights and on weekends I’m completing my certificates in travel and tourism online through TAFE NSW.”

Although Kate’s routine would be considered a tough workload by some, it’s what she boasts about. “There is nothing that I would change about my apprenticeship. It has all run very smoothly so far. Both the Australian Apprenticeship Centre (AAC) and San Michele Travel have been very helpful and supportive. Doing an apprenticeship through the AAC has been one of the best decisions I’ve made so far.”

So how did Kate make the decision to do an apprenticeship rather than just studying to learn about the industry? A representative from AAC went out to visit Kate and her employer at their office, “The AAC has a very good reputation and after one of their representatives explained what an apprenticeship involved I applied straight away. It means I can work full time and gain important experience, study to become fully qualified, and get the financial assistance I need while I’m living away from home,” says Kate. Now that’s determination to get skilled up! Kate also thinks the process to sign up was “very simple and easy”.

For Kate, it’s also important to be in a supportive apprenticeship because she’s living away from home. “The AAC understands how hard day-to-day living can be for students. They provide a living away from home allowance for people who are forced to move away from home because they travel over an hour and a half per day and also arrange for student concession cards. This is a huge help for struggling students.” Kate says all this and “the opportunity to work and study at the same time has been fantastic.”

So what’s in Kate’s future now? “I’m very lucky to already be employed within the travel industry. Hopefully on completion of my apprenticeship I’ll be qualified to move up through the different levels of the company and perhaps even get the opportunity to work overseas again.” And with such a positive experience to share, it’s no wonder Kate is encouraging others to get involved - “It’s definitely something you should try and get involved with. An apprenticeship provides such a strong support system while you’re working and studying and there are so many benefits that you may not find elsewhere.”

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